New TYPO3 Website from ZIT?
Our service can be utilized by institutions of TUM, as listed in TUMonline, and organizational units affiliated with TUM. Learn more about this in our terms of use and find out what you can expect from us on the following page.
Why was my TYPO3 backend account deactivated?
For security reasons, backend user accounts are automatically deactivated if they have not been actively used for more than 180 days. To regain access, please reach out to your editor-in-chief.
How is accessibility implemented?
The accessibility of websites is ensured partly through the template, which we, as the TYPO3 team, have largely fulfilled. Additionally, it is the responsibility of the editors to create the pages in an accessible manner. We have created a quick reference page on the topic of accessibility.
What is the TYPO3 Web Archive?
You can find information about the web archive on the "TYPO3 Web Archive" page.
How do I access the backend of my TYPO3 website?
If you want to add/edit content and access the backend of the website:
- Call up the backend for your website by appending "/typo3" to the URL of your site, e.g., www.your-website.tum.de/typo3/
- Enter your TUM username and the corresponding password. Alternatively, you can enter your TUM email address (ending with @tum.de or @mytum.de) and the corresponding password.
If you do not have access yet, you will need to register for the backend in the first step.
What is the folder "_my_direct_uploads" and what is it used for?
Every website has a folder named "_my_direct_uploads" in its file list, which cannot be deleted.
This folder is used by the TYPO3 system when you save files without considering the folder structure. We recommend using your own folders and subfolders to store files in a more organized manner.
Did you accidentally delete any content/pages?
If you have accidentally deleted pages or content, there is a possibility to "recover" them. Please contact the editor-in-chief with details about the page names or page IDs. Pages/content are permanently deleted after 100 days in an automated process. Here, editors will find a step-by-step guide.
Name of the Institution in the Header of the Website
The name of the institution (e.g., the department) is displayed in the header of the website. This name corresponds to the name found in TUMonline and can only be changed by the TYPO3 team.
If you wish to make a change at this point, please first enter the new name in TUMonline and then contact us at typo3(at)tum.de. Only after that we can update the new name on the website.
How can I change the website title?
The website title appears, for example, in the browser window or tab title, in bookmarks, and in search engine result lists. The name of the page (as set up in the backend) is placed before, and the name of your organization is appended to the end of each page title.
The right part next to the hyphen can only be changed by us. Please let us know what it should say.
Website only in English
only valid for professorships/chairs and projects!
Do you want to offer your website solely in English? Have you already created your website in both German and English? Follow these steps for the conversion:
- Edit the English Content Element (CE).
- Switch to the Language tab.
- Important: Disconnect it from the existing German CE, as it will be deleted if the German CE is removed. You can do this by leaving the Transl. Orig field empty.
- Change the Language option of the English CE to German. Then save and close.
- Delete the original German CE.
Repeat the steps for each translated CE.
Ensure that all CEs are set to Language 'German' – not 'ALL'. Once all content on a page has been corrected, delete the English page and rename the German page with an English title. Essentially, you will only maintain content in the German section of the pages but with English text.
Please contact us after the conversion, and we will set the ‘start language’ to English..
Please make sure that all newly created content elements have the setting "Default Language=German." Also, share this information with colleagues who are working editorially on the site.
What should I do if a menu name is too long for navigation and doesn't wrap?
If a very long navigation name doesn't automatically wrap, follow these steps:
- Edit the page.
- Disable the toggle “Synchronize URL Segment”.
- In addition to the "Page Title" field, enter the (long) menu name in the "Alternative Navigation Title" field.
- In the "Alternative Navigation Title" field, insert the string ­ at the point where you want the line break to occur.
- To ensure everything is correct, check that the shy character is not included in the "URL Segment" field.
- Finally, click 'save + close'.
This procedure also applies to elements in the right column.
How can I change the URL path?
- Enter the name you want to appear in the URL path in the "Page Title" field and save the input (without closing).
- Turn off "Synchronize URL Segment."
- Now, re-enter the "correct" name of the page (which should also be displayed in the menu item) in “Page Title.”
- Save and close.
Why can't I edit the imprint, the accessibility, and the policy?
The content of these pages is centrally implemented and managed by the TYPO3 team. Access for editors cannot be granted. Learn more about this on our "Legal" page.
What functions and extensions are available?
You can find information about extensions and functions on our "Service" page.
How do I embed content using an iFrame?
If you want to embed external content in your website using an iFrame, the "iFrames with consent" extension is available to you.
Can I also embed social media feeds?
Currently, you can only link to your social media channels. Whether it will also be possible to embed social media feeds via iFrame in the future is currently being evaluated.
Is there a connection to TUMFIS?
We are working on it. More information will follow in the first quarter of 2026.
How can I edit the contact information in the right column?
This content element is created once and then automatically appears on all pages where the right column is displayed. You can find out how to make changes on the "Contact Area" page.
Why isn’t my English content element showing up in the frontend?
When translating your website, it’s important to follow the instructions carefully. Please maintain the described order. To display English pages and content elements, you need to translate the page first and after that you can create the English content elements. For more detailed information, please read our guide on “English Language Pages.”
The link from the TUM MemberList isn't directing to the correct TUM vCard?
The person names always contain links, either to TUMonline or, if you set the option for the vCard link, then it will link to a local TUM vCard. If there are multiple TUM vCards for a person on your website, the "TUM MemberList" plugin needs additional information specifying which TUM vCard should be linked to.
How can I create a form?
For events, conferences, and meetings, use www.events.tum.de. For general forms and registrations, the form plugin "Confiforms" is available in the TUM Wiki.
Can I track my website?
We use "Matomo" as our analysis tool. If your website is not being tracked yet and you would like to have website statistics for the future, please send us an email with the URL and the individuals (TUM IDs) who should be authorized to analyze the website.
Can I protect certain areas with a password?
Within TUM, there are various systems you can use to create password-protected information. For this reason, we do not offer password protection on TYPO3 websites.
- For files that you want to store with password protection, you can use LRZ Sync + Share, the NAS filer from LRZ, or TUM Wiki.
- For pages and content that you want to protect with a password, TUM Wiki is available for you.
What is the maximum file size I can upload?
Files larger than 64MB cannot be uploaded to the file list. Larger files can be uploaded, shared, and linked through the NAS Filer or via Sync+Share. If this isn't a suitable solution for you, please feel free to reach out to us.